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29 March 2020

Activity Details (ID# 20393)  

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Title Study Visit to Ireland and 2nd Quality Assurance Workshop 
Description This is the second in a series of workshops in Serbia with the purpose to develop Quality standards and procedures for external and internal Quality Assurance for Higher Education.

Target group: Members of the Commission for Accreditation and Quality Assurance (CAQA), the National Council for Higher Education (NCHE).
Status Completed 
Date 12/02/2008 - 16/02/2008 
Location Dublin, Ireland
Countries CoE Members: Serbia
  Joint Programme Activity - Serbia-Educ
Joint Programme EC/CoE
JP Serbia-Educ - Strengthening Higher Education Reforms in Serbia    (Logframe)  (Activities)
Project Purpose 1 - 2007/DG4/JP/1741   Serbia-Edu - Strengthening Higher Education reforms in Serbia
Expected Result 1.2 - Quality Assurance and Accreditation • Support provided to NCHE and CAQA in their respective tasks based on the Standards and Guidelines for Quality Assurance in the EHEA • NCHE and CAQA have established working relations with relevant partner institutions abroad.
Council of Europe Programme of Activities
I – Culture and intercultural dialogue
Line of Action ⇒ V.1 – Education and Linguistic Diversity: promoting democratic culture
Programme ☆ V.1.2  Towards a European Higher Education area
Project 1994/DG4/104 European Higher Education Area - qualifications and structural reform of higher education in Europe
Expected Result 6 Stakeholders and authorities in countries that recently joined the Bologna Process benefit from expert advice and targeted assistance in implementing higher education reforms.

Working Method

Organisation of meetings - Conference 
Directorate (Service) Education, Culture and Heritage, Youth and Sport (Directorate of Education - Higher Education and Research Division)
CoE Contact GANTZER, Stephanie   email
Last Modified 21/11/2008 

Activity Synopsis (ID# 20393) (Hide Synopsis)

Objective(s) Study visit to Ireland was combined with 2nd Workshop on Quality Assurance (QA) as agreed in Belgrade in November 2007. Thus, two separate events took place between 13-15 February 2008:

a. Visit to relevant partner institutions in Ireland (13 – 14 February), namely: the National Qualifications Authority of Ireland (NQF), the Higher Education Training and Awards Council (HETAC), the Irish Universities Quality Board (IUQB), the University College Dublin (UCD) and the Irish Universities Association (IUE)
b. Workshop dedicated to the QA issues (15 February) aiming at reviewing standards, guidelines and criteria issued by CAQA and NCHE.
Output/Results a. The visiting program was prepared on the basis of target perspective by NCHE and CAQA. During two days (13 -14 February) participants visited relevant partner institutions in Ireland, namely: the NQF, HETAC, IUQB, UCD and IUE. At every meeting outline of the structure and tasks of the institution were presented and then Q&A session followed. Main benefit is reflected in the fact that participants managed to grasp the overall structure of the Bologna process in terms of its substance and to start distinguishing real enhancement in aligning Serbia’s educational system to Bologna and labeling exercise. All presentations and discussions clearly demonstrated that all Project components are interwoven and that success of each component will depend on the success of others.
b. Workshop (15 February) started with presentation of the ‘non-paper matrix’ for quality standards prepared by the Serbian partners for the workshop. It was obvious that existing Standards and Guidelines need to be changed in order to make clear distinction between criteria, performance indicators and evidence so that their ''fitness of/for purpose'' may be improved. Serbian participants raised number of problematic issues / dilemmas they are currently facing: how to move from Phase I (QA as filtering exercise) to Phase II (enhancement of quality), how to develop internal QA, participation of students, initiation of legislative changes. At the end it was agreed that this Project component should be based on two Pillars: Pillar I – optimalize on-going procedure and Pillar II – pilot activity.
Conclusions/Follow Up Follow up is needed in order to assist Serbian partners to put into practice experience gained in Ireland.
CoE expert will come to Belgrade in March / April to go through existing Standards and Guidelines with CAQA in order to improve their ''fitness of / for purpose”. Also, CoE experts will assist in drafting ToR re selection of the HEI / s for the pilot activity (Pillar II).
Participants This was a combined study visit and 2nd QA Workshop, therefore besides members of Serbian institutions - representatives of NCHE and CAQA, representatives of Irish host institutions were present as well (namely representatives of NFQ, HETAC, IUQB, UCD and IUE). 
Consultants/Experts Mr Lewis Purser
Professor Jorgen Kohler 
CoE Secretariat Ms Silvija Panovic-Djuric, Project manager 
Total No. Participants
Last Modified


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