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10 December 2019

Activity Details (ID# 32952)  

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Title Intercultural Cities - 1st visits to new Cities 
Description Introduction of the Intercultural Cities programme to the new cities joining in. To begin in June 2011 and carry on through December 2011. Work will include surveying the intercultural achievements, prospects and challenges, as well as recommendations on the possible course of action for the cities joining the programme. 
Status Completed 
Date 01/06/2011 - 31/12/2011 
Location Several locations, Others
Countries Organisations: Council of Europe / European Commission
Groups: States Parties to the European Cultural Convention
  Joint Programme Activity - Int-Cit3
Joint Programme EC/CoE
JP Int-Cit3 - Intercultural cities 2011-2013    (Logframe)  (Activities)
Project Purpose 1 - 2011/DG4/JP/2647   Intercultural cities - governance and policies for diverse communities
Expected Result 1.4 - To develop and test a community-driven method for defining the intercultural strategies of cities, following the principles of results-based accountability (RBA)
Council of Europe Programme of Activities
I – Democracy
Line of Action ⇒ III.3 – Promoting Democratic Governance and Stability
Programme ☆ III.3.5  Intercultural dialogue

Working Method

Visits - Study Visit 
Directorate (Service) Education, Culture and Heritage, Youth and Sport (Directorate of Culture and Cultural and Natural Heritage)
CoE Contact ,   email
Web Pages
Documents & links
1 http://www.coe.int/t/dg4/cultureheritage/culture/cities/default_EN.asp?  
Last Modified 23/02/2012 

Activity Synopsis (ID# 32952) (Hide Synopsis)

Output/Results Expert visits have taken place in all of the 10 new cities. The guidelines for organisation of the visits are in the Appendix at the end of this text. Agendas for the visits are available on request.

- Amsterdam South-East (10 May and 17 June 2011), report available http://www.coe.int/t/dg4/cultureheritage/culture/Cities/AmsterdamICProfile_en.pdf

- Botkyrka (31 August – 1 September 2011), report available http://www.coe.int/t/dg4/cultureheritage/culture/Cities/BotkrykaICProfile_en.pdf

- Copenhagen (21 – 22 June 2011), report available

- Dublin (7-8 June 2011), report available

- Geneva (19 – 20 April 2011), report available

- London Lewisham (7 – 8 March 2011), report available

- Limassol (16 – 17 June 2011), report available,

- Lisbon (2 – 3 March 2011), report available

- Pécs (2 – 3 November 2011), report available

- San Sebastian (31 March – 1 April 2011), report available

APPENDIX - Guidelines for the initial expert visit to new member cities

The Intercultural cities programme will begin in each city with an inception and setup meeting to discuss the programme with key stakeholders and obtain more detailed information on the city context in order to prepare a first review of city governance and policies from an intercultural perspective.
While authorities may be structured differently, we would hope to meet with:
• The Mayor
• City Council political representative in charge of integration/diversity or related issues and chief policy officer
• Council equalities, diversity and / or inclusion / cohesion representative(s)
• Council community services representative, including for cultural and arts policy and initiatives
• Council project managers of relevant related programmes or initiatives (including city planning, education, housing, economy/employment, public services etc.)
• Manager/coordinator for the Intercultural Cities programme
• Some key individuals or groups – civil society organisations – from a range of key cultural communities expected to be key beneficiaries of the initiative, in particular migrant/minority groups
• Some key individuals from local media organisations, educational and cultural operators
• Researchers specialising in integration, community relations, urban policy or intercultural dialogue
• Individuals (artists, journalists, entrepreneurs and other professionals) with critical thinking, unusual ideas and leadership drive and commitment to diversity and intercultural relations
• If relevant, representatives of religious communities and organisations of non-believers
• Businesses, trade unions, housing associations and any other relevant partners
• Organisations carrying out integration/intercultural projects on the ground.

We have included an initial discussion framework in Appendix that will supplement your application and provide areas for each city to think about in advance of our face-to-face discussion. This will assist us and our project team in providing tailored assistance to cities as well as establishing a benchmark for the programme evaluation process. In addition to the assessment of ‘where we are’, the initial visits will cover raising awareness of the thinking behind the key themes, outline of the process, logistics and practicalities of time and resource input from cities, key areas for wider involvement by the city ‘system’ / partners, and opportunities.

It would be important to allow time for a presentation of the Intercultural city concept to all those who will be involved in the visit. To save time, we suggest inviting them all to an initial presentation session in the morning of the first day and then continuing with discussions with groups of stakeholders on specific topics or policy areas. Due to time limitations, it will probably not be possible to cover all areas of the above list; it is up to the city to decide on its priorities.

In our experience, it is beneficial to mix the groups of stakeholders – for instance invite city planners together with business representatives or cultural operators. This often creates connections and new dynamics which can give a strong impetus to the programme.

The meetings can take place in the same location or involve on-site visits to schools, neighbourhoods, intercultural centres, markets, or any other place of particular relevance to the programme.

Most cities chose to organise a press conference during the visit.

Since one of the first tasks of the city in the context of the Intercultural cities programme will be to establish an intercultural support network with individuals from various policy and professional domains, it is recommended to invite the potential members of the group to the fist meetings. These will not be necessarily officials or leaders in their respective fields but individuals that have a sensitivity and intimate commitment to intercultural community-building, and are able to secure the trust of their own community and links with the wider society. These individuals are natural intercultural bridge-builders and connectors.


1. What are the city’s expectations and objectives for participating in the programme?
2. What are the current perceived strengths and weaknesses of the city with respect to the management of cultural diversity?
3. What opportunities will involvement in this programme provide [e.g. to create sustainable alliances across different agencies and departments in the city, and with civil society organisations; create a new vision for the city’s identity and future and strong ways of communicating this vision… ?
4. What would successful outcomes for the programme look like?
5. Who will benefit from the programme?
6. Which organisations do you hope to involve?
7. What has the city learned from intercultural initiatives to date? What have been the successes and problem areas? How might other cities learn from your experience? Are there any “success stories” you wish to share with other cities and/or use as a basis for your intercultural strategy [please be as specific as possible]?
8. Key issues:
• How is diversity perceived in the community? Is there any poll/research evidence of the attitude of the community and different groups to ethno-cultural diversity and to specific minority or immigrant groups? If such evidence does not exist, what are the possibilities for collecting rapidly baseline data (to enable comparison at the end of the programme), be it representative or not?
• What are the governance issues? Are different cultural communities involved in the local debate and decision-making and by what means? Is there a feeling that minority/migrant groups are not sufficiently represented, heard, understood and taken into account? What are the key concerns of the different community groups (majority and minorities)?
• What are the integration / segregation issues? Have there been projects related to intercultural dialogue, awareness, communication and mediation? Is there (further) scope for such projects? Which institutions could be involved?
• What are the main lines of the city’s arts / cultural policy? What is the remit and competence of the city authorities with regard to arts and cultural policy? How is this competence shared with the lower local and upper (national or regional) levels of authority? Is intercultural dialogue/exchange an explicit objective of this policy? Are there specific resources earmarked to such cultural actions and how are they allocated. How is their impact evaluated? Is there a will among the cultural institutions and operators to extend the scope and variety of such activities and deepen the cultural outreach and participation?
• What are the key local media (print and broadcast)? Do they have explicit diversity objectives as a part of their editorial policies? What are the main lines of such policies? Is there interest and will to exchange with media from other cities on the potential of such policies? Is media perceived as diverse and balanced by the local community?

9. Work currently underway (wherever possible documentation including associated budgets should be provided).
• Any successfully implemented intercultural strategy or projects in any of the following areas: public participation/citizenship, intercultural mediation, media diversity, intercultural education/competence, cultural policy;
• Policies/projects/initiatives representing good practice to be shared in the context of the programme;
• Key features and success factors of good practice in relation to governance, public discourse and media ethics, intercultural mediation and cultural policies;
• Other equal rights and diversity initiatives in place;
• Details of existing partnerships and networks – local and international;
• Involvement with any initiatives for United Cities and Local Government’s Agenda 21 for Culture.

10. Intercultural mediation
• Existence of any intercultural mediators / mediation processes in local institutions (police, hospitals, schools, courts). Their status and mandate.
• If there are mediation processes in place, how are intercultural mediators recruited and trained?
• How is any intercultural mediation system organised and co-coordinated (at the city level or at other levels)?
13. What are the cities particular needs in relation to the programme?

Conclusions/Follow Up In most cities, follow-up expert and peer visits will take place in 2012 to support the discussions around cities’ intercultural strategies and take stock of progress. 
CoE Secretariat  
Total No. Participants 15 
Last Modified


  * All reference to Kosovo, whether to the territory, institutions or population, in this text shall be understood in full compliance with United Nations Security Council Resolution 1244 and without prejudice to the status of Kosovo.  
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